Use Cases
Support is happening in chat. You have no queue.
72% of community support questions never become tickets
Explore solutionYour community reports outages before your monitoring does.
Community members surface outages faster than monitoring tools, on average
Explore solutionLeadership asks 'what is the community saying?' You have no answer.
6+ hrs/week spent manually compiling community sentiment reports
Explore solutionYour community team works hard. You cannot prove it.
Most community teams cannot quantify their coverage or workload
Explore solutionScam reports are buried in the same stream as 'gm.'
Scam warnings sit unactioned in chat while more members fall victim
Explore solutionYour product team asks what users want. Nobody has data.
89% of feature requests in community chat never reach product tools
Explore solutionIndustries
Web3 communities are 24/7 attack surfaces. Treat them accordingly.
Web3 teams lose 3+ hours daily to manual community monitoring
Explore solutionPlayers found the exploit 3 hours ago. Your team just woke up.
10x more feedback in Discord than formal bug trackers
Explore solution120 channels. 3 platforms. Nobody has the full picture.
Enterprise teams spend 40% of time on manual signal routing
Explore solution